Privacy Policy for EmpireXL

Effective Date: January 1, 2023
Last Updated: July 21, 2025

1. Introduction

Welcome to www.empirexl.us. EmpireXL is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website or services.

2. Information We Collect

a. Personal Information

• Full Name
• Email Address
• Mobile Phone Number
• Billing and Payment Information
• Business Name (if applicable)

b. Non-Personal Information

• IP Address
• Browser Type and Version
• Device Type and Operating System
• Pages Viewed
• Referral Source
• Time Spent on Site

c. Cookies and Tracking Technologies

Our Website uses cookies and tracking technologies to improve user experience and analyze site performance. You may disable cookies in your browser settings, but some parts of the website may not function properly.

3. How We Use Your Information

• Provide and manage our services
• Process payments and manage accounts
• Customer support and communication
• Email and SMS notifications
• Marketing campaigns and promotions
• Security and fraud prevention
• Improve website functionality and analytics

4. SMS Messaging & Consent

EmpireXL uses SMS text messaging to send both transactional and marketing communications to users who have opted in.

You may receive text messages that include:

• Service updates and project alerts
• Appointment confirmations and reminders
• Promotional offers and marketing campaigns
• News, event notifications, and customer surveys

By providing your mobile number and checking an opt-in box (or submitting through a form), you expressly consent to receive SMS messages from EmpireXL.

You may opt out at any time by:

• Replying "STOP" to any SMS
• Emailing jarrod@empirexl.us
• Calling (248) 243-4486

Message frequency may vary. Standard message and data rates may apply.

We do not sell, share, rent, or disclose customer mobile phone numbers to third parties or affiliates for marketing, promotional, or advertising purposes.

5. Disclosure of Your Information

• Service providers such as hosting companies, payment processors, and marketing platforms
• Legal compliance if required by law
• Business transfers such as mergers or acquisitions
• Protection of rights and safety of our business or users

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing personal information.

7. Data Security

We use industry-standard security measures to protect your personal information. However, no internet transmission can be guaranteed 100% secure.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Your Privacy Rights

• Access the personal information we hold about you
• Request corrections to inaccurate data
• Request deletion of your personal information
• Withdraw consent from marketing communications

10. Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from minors.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

12. Contact Us